Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

I can't send payment to my freelancer seller, why

shaid Member Posts: 1
I bought a service from a freelancer. And now I want to make his payment by make a Payment service of payoneer. I have sufficient balance. But when I click the next button, a message come, that "We're sorry but you do not have sufficient funds to make a payment at this time".
I send 2 message to the support center, but they did not reply or solved this problem.

Are the support center is dead?


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    How much are you trying to send him? Because it looks like you do not have a sufficient balance to cover the transfer from what the message reads. Either way this is a matter you should direct to Payoneer support directly to take a closer look.

    They will get back to you as soon as they have reviewed your support ticket. If you require immediate support, you should consider contacting them via chat or phone.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.