Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Cannot see my US Payment Service Details

lucy_pui Member Posts: 2
edited May 2017 in Ask The Community
Hi! My name is Lucy, I'm from Argentina but I'm moving to Spain. I'm trying to join my accounts from Paypal and Payoneer to receive payments trough Paypal and withdraw the money with my Mastercard from Payoneer. The problem is that the option "US Payment Service" doesn't exist in my account, Paypal don't recognize my Mastercard and I don't know anymore how to do this union. Can you help me? Thanks!


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hi Lucy!

    If you do not see the US Payment Service Details in your Payoneer account, you need to contact Payoneer support and see if the details can be added/enabled for your account.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.