processing card load

i sent $111 from my fiverr account, the fund has been deducted from my fiverr account, and its reflecting on my payoneer payment history. however my balnce is still empty whereas i applied for the immediate payment which is not suppose to take more than 2 hours. here are the details
Payment ID:
45172201
Payment Date (EST.):
06/03/2017 06:13
Payment Status:
Processing Card Load
Loader details:
Fiverr
Payee Id:
catalyst28-54102151
Amount to Load:
$111.00 (applicable fees will apply)
please i need help on what to do asap thanks.

Best Answer

Answers

  • [Deleted User][Deleted User] Posts: 1,148
    If you confirmed the payment and choose its loading time but still, the payment is pending, you should contact the support contact to check on your account and resolve this issue.
  • oluwasubepromiseoluwasubepromise Member Posts: 2
    thanks cristale. a message was sent to me to issue a government ID card. but the major issue is that i lost all in a fire accident and it's going to take several months to get a replacement. are there any other way to verify the account. please i need urgent reply, i have bills to pay with the fund.
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