Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

processing card load

oluwasubepromise
oluwasubepromise Member Posts: 2 ✭
in Ask The Community
i sent $111 from my fiverr account, the fund has been deducted from my fiverr account, and its reflecting on my payoneer payment history. however my balnce is still empty whereas i applied for the immediate payment which is not suppose to take more than 2 hours. here are the details
Payment ID:
45172201
Payment Date (EST.):
06/03/2017 06:13
Payment Status:
Processing Card Load
Loader details:
Fiverr
Payee Id:
catalyst28-54102151
Amount to Load:
$111.00 (applicable fees will apply)
please i need help on what to do asap thanks.

Best Answer

Answers

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭
    If you confirmed the payment and choose its loading time but still, the payment is pending, you should contact the support contact to check on your account and resolve this issue.
  • oluwasubepromise
    oluwasubepromise Member Posts: 2 ✭
    thanks cristale. a message was sent to me to issue a government ID card. but the major issue is that i lost all in a fire accident and it's going to take several months to get a replacement. are there any other way to verify the account. please i need urgent reply, i have bills to pay with the fund.

Categories