I made a withdrawal request to my bank account but haven't received any funds yet

aini
aini Member Posts: 2
Almost 2 weeks passed since i made withdrawal request to my bank account but still haven't received any funds yet. It my first time using payoneer and already got this problem.
I emailed payoneer customer support many time, waiting them to respond but got nothing. What must i do in this situation, when there are no responds from them? And i really need these funds now.

i looked similiar situation to mine, but still don't know what to do? must i wait till they respond to me? until when?

please help ..!

Answers

  • [Deleted User]
    [Deleted User] Posts: 218
    The user and all related content has been deleted.
  • Nov
    Nov Member Posts: 4
    @ Aini , Did you get your money already. Please update.
    @ Aaron, Hello, same case here, requested withdrawal on May 24th and balance still not showing up in my Bank Account for more than 2 weeks. Usually it arrived within 2-3 days. Already sent an email to Customer Care and reply to automatic email with date of transfer and amount but no respond for more than 2 days. Is there any problem. should I just wait or should I sent another email ?
    Please help. Thank You.
  • aini
    aini Member Posts: 2
    @Nov, i just checked my mail today and got respond from customer care 2 days ago. They asked to give them attachment of Bank account to check my payment status.
    And just now too i checked my internet banking and my money have been transfered.
    You just asked them again because they got a lot of inquiries.
  • Nov
    Nov Member Posts: 4
    @Aini, nice to hear that. I sent another email and hope they handle it soon...
    @samir213, I can sense your frustation, it's our hard earned money, just be patience few more days and hope they answer an email and don't forget to pray, maybe they have some kind of problems right now.
  • Nov
    Nov Member Posts: 4
    My money arrived today.
  • AgusSepti
    AgusSepti Member Posts: 4
    Have same problem, try to contact Payoneer support today.
    Hope it can quickly solve
  • feddo
    feddo Member Posts: 1
    Hello @Aaron_Payoneer, same case here, requested 2 withdrawal on June 30th and july 11th balance still not showing up in my Bank Account. Already sent an email to Customer Care and reply to automatic email with date of transfer and amount but no respond
    Please help. Thank You.
  • AgusSepti
    AgusSepti Member Posts: 4
    Still not hear anything from Payoneer.
  • iCONQUER
    iCONQUER Member Posts: 9 ✭✭
    same case with me...i withdrew money from 99designs on july 3 and expecting it to arrive in 4-5 days time, until now, no money has arrived my account. Anyone from the staff, please help us...I've been contacting the customer help support many times bu they have not reaching out to me in return...
  • AgusSepti
    AgusSepti Member Posts: 4
    > @Nov said:
    > My money arrived today.

    Have you receive your money?

    @Aaron_Payoneer please help my problem
  • Chioneso
    Chioneso Member Posts: 1
    If you receive email to say your payment request has been honoured , if you go down that email there is a link that should lead you to load your payoneer card.

    I just did it and it worked
  • AgusSepti
    AgusSepti Member Posts: 4
    > @Chioneso said:
    > If you receive email to say your payment request has been honoured , if you go down that email there is a link that should lead you to load your payoneer card.
    >
    > I just did it and it worked

    what do you mean? would you like to little explain?
  • Maiana
    Maiana Member Posts: 1
    Same problem.
    I requested 2 withdrawal on **2018 January 16th and 17th** and the balance still not showing up in my Bank Account. I already sent an email to Customer Care and reply to automatic email with date of transfer and amount but no respond.
    Today is January 27th and I'm still waiting.
  • markluistro
    markluistro Member Posts: 3
    @Maiana have you received your money already?
  • ahmed01631
    ahmed01631 Member Posts: 2
    Almost 4 days passed since i made withdrawal request to my bank account but still haven't received any funds yet.help me please ,,
  • [Deleted User]
    [Deleted User] Posts: 1,147

    Dear @ahmed01631 Generally, funds sent via bank transfer take between 3-5 business days to reflect in your local bank account. If you do not see this money in your account within 5 business days, please directly contact the support center.

  • ahmed01631
    ahmed01631 Member Posts: 2
    Thank You