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Payment Under review - Should I send the item?

BurcuOz Member Posts: 14 ✭✭
I requested payment from my customer, she paid I suppose, so I prepared her product it is ready to be shipped. But today is the 6th day since she paid. Status is still "payment under review". What does it exactly mean, should I consider it as paid and ship the item? When can I see the payment in my account? Thank you.

Request ID: 1712998

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