I made a withdrawal request to my bank account but haven't received the email with the details

renatosc

Hi,
I started to work with payoneer last month and on my withdrawal request to my bank account I did not receive the email containing the details. I requested about one day ago. The weird thing for me is that last month I did two request and in both I received the email with the trasaction details a few minutes after but in this one it's passed one day and nothing. Is it something to worry about?

Cristale_Payoneer

Hey

The payment is transferred to your bank account within 3-5 business days. If the payment was transferred within the weekend, it may be the reason why you have not received the email yet as the payment is first reviewed before being transferred but not during the weekend.

renatosc

I received the email some days after the transactions and also my payment was transferred with success. My prepaid is working very well here in Brazil too. I am very satisfied with the services provided by Payoneer so far.
Thank you Cristale and have a good day!