I have lost my user name and password of my account :'( :'( :'( :'( :'(

I have already messaged the CS but they did not reply me. Please Help me to get the account back.
here is my email: [email protected]

When I sent them a message, they replied through

Reference Number: 170611-000719

Dear Siam Ur Rahman,

Thank you for contacting us.
This is an automatic reply. If this message does not resolve your issue, please reply with further details and we will be happy to assist you.
If you have forgotten your Payoneer account password, you can use our online password retrieval tool to reset it. Your username is the email address associated with your Payoneer account.
You can view step-by-step instructions on our video page.
Sincerely,

Payoneer Customer Care

Comments

  • AyubkhanAyubkhan Member Posts: 1
    If you have forgotten your Payoneer account and answer your security question then check your mail, open reset link set new password.
  • siamrahman98siamrahman98 Member Posts: 2
    I cannot answer your security question too :'( :'(
  • [Deleted User][Deleted User] Posts: 1,148

    Your username is the email address you registered with, you can reset your password by clicking on "If you forgot your password click here" on the login page, you can also use the password retrieval tool

    When resetting your password an email is sent to you where you are requested to enter your security answer, phone number and date of birth.
    If one of the details is incorrect, and you are not able to reset it, then you will need to contact the support center for assistance.

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