Missed Reference Section for incoming Banktransfer !?

ProTechEx Member Posts: 1
Hello Payoneer Community,

i miss the "Reference Section" for incoming Banktransfer under >> View Transactions
Display account activity >> Popup Window (Transaction Details)

Why i can not see some Reference Details, that the Money Sender has written as Reference !?
This is a very very important part that i miss and and i need!

Please tell me a solutions how can i see the "Reference Details" from the Sender.

I would also like to criticize the support ticket system !!
It is unacceptable, the Client only answer with predefined answers by your system.
It would be good if the concerns of your customers would be read by Human Support People.

Kind regards.

Best Answer