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How can i change the Blocked Payoneer Account in Fiverr?

nazmulhemal
nazmulhemal Member Posts: 1 ✭
in Ask The Community
My problem is pretty weird and rare. I opened my Fiverr account in 2015. On that time i also Opened a Payoneer account too. Which is still unapproved and recently the Card has been blocked for that account. Recently i started working on Fiverr and earned some money, then i Requested for a new Payoneer account which has been Approved and the Card is in delivery period. But my Fiverr Revenue Card option in withdrawal method is still stuck with the Old account, and if i hover my mouse pointer on it, it says "Waiting for card issuer approval". I contacted fiverr for this, but they said to Contact with Payoneer for this. Can anyone help me with this, How can i enable the Fiverr Revenue card option to Withdraw money through my new account?

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Contact Payoneer support and ask for their assistance in transferring all of your old account activity from your old account to the new one in order to be able to begin receiving payments from Fiverr to Payoneer.

    When contacting Payoneer, make sure to present them with your old and new Payoneer account details so they can proceed right away with your request.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • PadmaRoy
    PadmaRoy Member Posts: 2 ✭
    i faced same problem

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