All my support requests are marked as "resolved" though no one ever replied me.

YenJasLe

All my support requests are marked as "resolved" as soon as I submit them, no one ever contacted me for further information. So will they ever be checked out?
Thank you.

[Deleted User]

When you receive an auto reply, you need to reply to it and then a representative will contact you back, and it is also important to choose the correct reason for contacting the support center when sending an email.