Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Not permitted on card

GenieUgay22
Member Posts: 1 ✭
I tried to inquire balance to see if my Payoneer card is working on several ATM banks that are mastercard supported.
Whenever I try to inquire balance, the ATM ejects the card and shows a message saying that I'm not permitted to use the card.
One error, for example, stated on the receipt " txn not permitted on card -057 ".
I live in the Philippines for additional details.
Whenever I try to inquire balance, the ATM ejects the card and shows a message saying that I'm not permitted to use the card.
One error, for example, stated on the receipt " txn not permitted on card -057 ".
I live in the Philippines for additional details.
0
Best Answer
-
The two main reasons you would receive this error:
1) There is no balance on the card.
2) The card was not activated.If you had a balance on the card and the card was in fact active, you should contact Payoneer support. They will be able to check for additional information on the processor and figure out what may have happened.
Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
5

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups