An error while verification

nayomnik

Hello.

I encountered a problem. When I wanted to apply to professional 1 month membership (trial) on freelancer.com I was asked to verify my Payment method, then I clicked ono debit card option. A popup rised asking my card number, expiratin date, 3 digital security number. Looked ok. But after hitting ok it shows me this:

Unable to authorize your card
Please try another card or contact your bank if this problem continues.
Reference #xxxxxxxx

I have long enough job history on freelancer.com and I have Payoneer payment ID in my billing account and it is showed there. I asked them why it so.
and they sent me to payoneer support. Your live chat service has a schedule and I am unable to chat . Probably I'm doing something wrong to begin the chat.So that I am here with this question :
what must I do?

Thank you.

[Deleted User]

Please note that you can receive payments from Freelancer to your Payoneer account (free of charge) by linking your USD Receiving Account details as a withdrawal method. The details of your USD Receiving Account are part of Payoneer's Global Payment Service.

To access your USD Receiving Account details, follow the steps below:

Log in to your Payoneer account
Click on the Receive tab and select the Global Payment Service
Select USD from the menu on the left
For more information on how to add a new withdrawal method to your Freelancer account, please click here.

nayomnik

Hello Will once again. You are talking about withdrawal. But I want to get that trial membership. And it asks to verify my card . But when I m trying to withdraw money,there is few cents presenting in my acc, it doesnt ask for card as there is payoneer ID presenting in a field of the withdrawal form.
These are what I got after trying to get the verification
https://prnt.sc/fshyk0
https://prnt.sc/fshz5s
https://prnt.sc/frgihq
https://prnt.sc/frgksq

Thank you.

olalekan_01j

You are asking A, and they are answering B. What a shame.