An error while verification

nayomniknayomnik Member Posts: 21 ✭✭
Hello.

I encountered a problem. When I wanted to apply to professional 1 month membership (trial) on freelancer.com I was asked to verify my Payment method, then I clicked ono debit card option. A popup rised asking my card number, expiratin date, 3 digital security number. Looked ok. But after hitting ok it shows me this:

Unable to authorize your card
Please try another card or contact your bank if this problem continues.
Reference #xxxxxxxx

I have long enough job history on freelancer.com and I have Payoneer payment ID in my billing account and it is showed there. I asked them why it so.
and they sent me to payoneer support. Your live chat service has a schedule and I am unable to chat . Probably I'm doing something wrong to begin the chat.So that I am here with this question :
what must I do?

Thank you.

Best Answer

Answers

  • nayomniknayomnik Member Posts: 21 ✭✭
    edited July 2017
    Hello Will once again. You are talking about withdrawal. But I want to get that trial membership. And it asks to verify my card . But when I m trying to withdraw money,there is few cents presenting in my acc, it doesnt ask for card as there is payoneer ID presenting in a field of the withdrawal form.
    These are what I got after trying to get the verification
    https://prnt.sc/fshyk0
    https://prnt.sc/fshz5s
    https://prnt.sc/frgihq
    https://prnt.sc/frgksq

    Thank you.
  • olalekan_01jolalekan_01j Member Posts: 6
    You are asking A, and they are answering B. What a shame.
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