My blocked account and some more mystery

BurcuOz

My account has been blocked for about 2 weeks, I sent requested documents and everything. Now I'm waiting to be solved, unlocked. Yesterday I asked on Payoneer community, if I should ask Amazon to stop transfer to Payoneer until this is solved. Recently Amazon sent my money to my Payoneer account and 2 weeks later it'll send some again.

Payoneer community usually return people's questions but today I saw my disscussion has been closed. Why? What is this mystery for?

BurcuOz

It is unlocked :)

BurcuOz

No return from customer service for 3 days, and I solved it. But it is strange that payoneer sent "your account password succesfully changed" then want me to update due to the password expiration. It happened 2 times. if I sucessfully change the password I expect to be able to use it. Anyway I solved it for now.

BurcuOz

On 25th of June Payoneer want me to update my password for no reason. My problems began with that (the above probleö). I waited 2 weeks to be solved. In the end my account unlocked but it cost me a lot of time and money. Anyway, now I withdrew my money I received it all went well... Until I wanted to enter my account one more time after withdrawal. Now i am asked to update my password, that I've just updated!!! What is going on??

BurcuOz

What does "your password expired, you must change your password". I was forced to update it 5 days ago! And I used it to withdraw money.

Tulla23

So the is sometime difficult to remeber update

[Deleted User]

It seems like this issue is specifically related to your account and not something general we can assist you through the forum. We recommend you to contact Payoneer Customer support to get further assistance.

BurcuOz

I did. And I am waiting PCS returns. Reference Number: 170715-006151