i don't have "order card" my account

Hi friends what's up please need your help because i completed my account successfully but i can't apply for mastercard actually i don't have "order card" option my account so what should i do??

Answers

  • MedHeyMedHey Posts: 1Member
    the same is with me
    please help guys
  • [Deleted User][Deleted User] Posts: 83 ✭✭
    The user and all related content has been deleted.
  • abdurrasheedabdurrasheed Posts: 1Member
    hello, Payoneer team

    i create new account and verified, but i also dont found how to order master card option, if some body (payoneer account) give me $30 . so can i get "order card" option,, please tell me. i need urgent master card. i want to first load my account $30 by my other friend, who have payoneer account.
  • gxgmoisegxgmoise Posts: 2Member
    > @Aziza_Payoneer said:
    > Hello Abdul,

    >

    > The reason you are unable to see the option to order a card is because there have been some changes recently for new Payoneer applicants. The default option to access your funds on your Payoneer account is through the "Withdraw" tab on the account, which allows you to transfer the funds to your local bank account.

    >

    > You have the option to order the card free of charge, but there is a minimum payment requirement. Once you have received at least $30 in payments, you will have the option to order a USD card from your online account. Of course ordering the card is optional should you require it.

    >

    > You can also order cards for other currencies, such as GBP/EUR, and the minimum payment requirement before you can do so is 50 units. Just like with the USD card, these cards are ordered at no charge.

    Hello. I'm a foreigner living in Japan.
    I've created the account in Japan, in the same time with a friend from Singapore. He had the Order card button, ordered it already, I didn't. Why does the"new applicants" policy apply discriminatory?
  • sujonroysujonroy Posts: 1Member
    The reason you are unable to see the option to order a card is because there have been some changes recently for new Payoneer applicants. The default option to access your funds on your Payoneer account is through the "Withdraw" tab on the account, which allows you to transfer the funds to your local bank account.

    You have the option to order the card free of charge, but there is a minimum payment requirement. Once you have received at least $30 in payments, you will have the option to order a USD card from your online account. Of course ordering the card is optional should you require it.

    You can also order cards for other currencies, such as GBP/EUR, and the minimum payment requirement before you can do so is 50 units. Just like with the USD card, these cards are ordered at no charge.
  • thasanthasan Posts: 2Member
    Dear Payoneer Community Administrator,

    I have received $500 in payments, but Order Card option is not yet available in my Payoneer account menu. Can you please let me know when I will have the option available?

    Best Regards,
    Customer ID 23853240
  • miaznurrahamanmiaznurrahaman Posts: 1Member
    I have transferred $56 to my Payoneer from my Fiverr account but I didn't get the card order option yet. How can I order a Payoneer card?
  • Cristale_PayoneerCristale_Payoneer Posts: 1,201Administrator ✭✭✭✭✭✭✭

    The default option for accessing your funds is to withdraw to your local bank account. The option to order a USD card will become available in your account once you have earned your first $100.

  • mdshahin641mdshahin641 Posts: 1Member
    The same is with me
    Please help friend.
  • Will_PayoneerWill_Payoneer Posts: 202Administrator ✭✭✭✭✭✭✭

    @Cristale_Payoneer said:

    The default option for accessing your funds is to withdraw to your local bank account. The option to order a USD card will become available in your account once you have earned your first $100.

  • diogo638diogo638 Posts: 3Member
    Hello
    I'm going through the same problem. I have $ 59.54 in balance, but I can not request my card.

    What do you mean by "... The option to order USD card will become available on your account once you have earned your first $ 100."
    Do I have to receive balance over $ 100?

    Why the message that appears is that I can only request the card after receiving $ 30 and I have the balance and I can not request for the card?
  • diogo638diogo638 Posts: 3Member
    Hello
    I can not access Customer Care, I get the message "The IP address of the www.payoneer.custhelp.com server could not be found"

    Can you help me by contacting them?
  • StephanFraserStephanFraser Posts: 3Member
    I transfer $32 USD to my USD balance but when I go to order the card it say that I have to have $30 USD in my account and I cannot order the card.
    Can someone please help thank you.
    Customer ID is 27434604.
  • StephanFraserStephanFraser Posts: 3Member
    transfer $32 USD to my USD balance but when I go to order the card it say that I have to have $30 USD in my account and I cannot order the card.
    Can someone please help thank you.
    Customer ID is 27434604.
  • achkid89achkid89 Posts: 2Member
    edited August 2018
    same problem , can someone help me by sending 30 $ to y payoneer account ? , i will send 30 $ it to your paypal.
  • sergiogorrosergiogorro Posts: 2Member
    Transfer $100 USD to my USD balance but when I go to order the card it say that I have to have $30 USD in my account and I cannot order the card.
    Can someone please help thank you.

    Customer ID is : 28107883
  • sergiogorrosergiogorro Posts: 2Member
    Thanks for the answer, but then how do I get the prepaid card?
    From where do I have to send the 30 dollars to get a prepaid card? Because you say you can't do it with another user's payment.
    Customer ID is : 28107883
  • HumaunKabir1HumaunKabir1 Posts: 1Member
    In this Q&A the Payoneer Admin replying again and again, "The default option for accessing your funds is to withdraw to your local bank account. The option to order a USD card will become available in your account once you have earned your first $100." Are brother, "Many users here telling I have reached 100$ already. Still, I can't order the card". So admin sir, why you are replying the same answer again and again. Reply why we can't order card even after reach 100$. Lol
  • EdwinPayoneerEdwinPayoneer Posts: 356Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hello everyone! When it comes to gaining eligibility to order the card, it is important to keep in mind that the source of your payment is also considered. Please refer to this support center topic: Account with card FAQ. Under the section "How do I know if I am eligible to order a Payoneer prepaid Mastercard?" It is explained that in-network payments (Make a Payment) and payments from e-wallets such as Paypal or Skrill do not apply to this eligibility. This means your payment needs to originate from a client or company via the Billing service/global payment service, or from a mass payout company that we currently partner with.

  • khian5211khian5211 Posts: 4Member
    > @abdurrasheed said:
    > hello, Payoneer team
    >
    > i create new account and verified, but i also dont found how to order master card option, if some body (payoneer account) give me $30 . so can i get "order card" option,, please tell me. i need urgent master card. i want to first load my account $30 by my other friend, who have payoneer account.
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