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What is the process to merge two account?

amaronoshon
amaronoshon Member Posts: 2
edited July 2017 in Ask The Community
I need to apply for a new Payoneer account through Freelancer.com using a different email address.
Because of my account of freelancer.com was not link with my current payoneer account.

For that, I want to apply for a new payoneer account and merge my existing account with my new account. And I don't need a new card. I want to use my existing card for new account.

So what is the process?

Comments

  • [Deleted User]
    [Deleted User] Posts: 179

    Good day!

    Make sure that when you create a new account, you are using a different email address that has never been entered into our system. After doing so, contact Payoneer Support by clicking here so they can further assist you with the rest of the process.

  • amaronoshon
    amaronoshon Member Posts: 2
    Thank you.

    Have any problem if I apply for new account from same pc?
  • [Deleted User]
    [Deleted User] Posts: 179

    You are welcome.

    That should not be an issue.

  • smtarikkh
    smtarikkh Member Posts: 2
    How long it take to merge two account?
  • smtarikkh
    smtarikkh Member Posts: 2
    How much Businesses days require in the process of merge two accoun?
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @smtarikkh Hello,

    There is no given standard time frame for merging account. It can take 3 to 5 business days or it can take longer if the client does not provide the requested information in time. In cases like this, it is best you communicate with a live agent via phone call or live chat:

    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

This discussion has been closed.