Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

how i can change my bank account details or how i cancel account and open new account ??

kasund Member Posts: 1
im from sri lanka . i was open my account around 20 june 2017. but payoneer said my bank account name wrong . i want change my bank account details now . but i have not setting for it . when i open my payoneer account i can see only payment history box . not there withdrawal service box . what i can do . and also i didn't get my card till yet .


  • [Deleted User]
    [Deleted User] Posts: 1,147

    It usually happens if the account is still not approved.

    A few days after finishing your registration a confirmation email should have been sent to you to let you know your account is ready to be used.
    In case you did not receive it, you should have received an email from the approval department asking you to provide additional information required to approve your account.

    In case you cannot find any email, we suggest you to contact Payoneer Customer Support

  • Kenneth6083
    Kenneth6083 Member Posts: 1
    Please I want to add my Bank account to my payoneer account