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Billing Service. Payment declined by technical error. 3 weeks left, still not returned.

marladots Member Posts: 48 ✭✭
edited July 2017 in Ask The Community

In the end of june someone send me payment throw billing service. And it's declined in this day.

I asked why it's declined, and got answer, that it was technical error.

It's left 3 weeks after payment declined, and payeer send me message that he still not recived refund.

I asked support in chat 2 days ago - when it will be returned, but still no unswer.

Hello!!! When money will return to payeer ???

Btw, in the first letter I was suggested to try make payment one more time. Quite scary to make payment and get problems like I already have - when payment declined, and still (3 weeks left after it's marked as Decliened) not returned.