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Your card is blocked!

Dear Community,

I am a payoneer user since past 1-year, Payoneer works great during this time. I recently issued many invoices and was expecting payments from some marketplace.

I got an issue in my account. I saw my card is blocked 19 days ago. I contacted their support chat and they said it's under internal review and not sure how long it takes.

Can you please tell me what to do now? how I recover my account??