no replay from customer care where is my money

anishanish Posts: 2Member
Hello guys
I am from Nepal
I had $48 on my fiverr which i choose bank transfer to withdraw
It led me to an payoneer register page i registered my account with my name but with my moms bank account
then after few hours of registration I received mail from payoneer saying "Once the bank transfer to your personal account is initiated, you will receive an email confirmation from us with further details." but I didn't received any conformation email and i also received mail after withdraw saying " Funds will be transferred to your bank account once you have a minimum of $49.99 in your Payoneer account." and the $48 is not my fiverr or payoneer or bank account so where did it go
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