Refund

hardraid

I did a purchase last Monday and the seller reject my payment so in my account I saw the debit as pending of authorization and today it was approved and I didn't received the refund yet. Can someone help me if the refund is pending or what's happens here. Thanks

[Deleted User]

If you talked with the merchant and he told you that you will receive a refund then it can take up to 7 business days for the refund to be loaded to your account.

But if the transaction in pre-authorization was supposed to be released back to your balance but was charged instead, you should contact Payoneer Customer Support in order to verify your account and see what can be done to resolve this issue.