Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Totally frustrated that I can't reset my password and can't get a human to help

abnb888
Member Posts: 1 ✭
About a week ago I signed up for a card through airbnb. When trying to log into payoneer it wouldn't let me, saying something like the username or password is wrong. I went to reset the password and it asked my email address phone and date of birth.
Naturally I know these things and put them in. It told me that my details weren't correct, although of course they were.
So I submitted a ticket to support, explaining the problem in detail, and 4 days later someone wrote to me suggesting that I reset my password! You can imagine my frustration, so I reiterated that I had already tried that (I tried it again too, just to be sure), and waited another 3 days for the latest reply, which, yep you guessed it, suggested I reset my password.
I can't get on live chat because that tells me to log in, and I can't log in.
I'm about ready to throw my computer in the garbage.
Can someone from Payoneer please help?
Thank you.
Naturally I know these things and put them in. It told me that my details weren't correct, although of course they were.
So I submitted a ticket to support, explaining the problem in detail, and 4 days later someone wrote to me suggesting that I reset my password! You can imagine my frustration, so I reiterated that I had already tried that (I tried it again too, just to be sure), and waited another 3 days for the latest reply, which, yep you guessed it, suggested I reset my password.
I can't get on live chat because that tells me to log in, and I can't log in.
I'm about ready to throw my computer in the garbage.
Can someone from Payoneer please help?
Thank you.
0
Best Answer
-
If Chrome is not working for, it is recommended to use Firefox or Internet Explorer, or you can also try to delete the cookies.
You may have been asked to reset the password because your attempt may have not been recorded in the system and this is the reason why it is also recommended to change the browser or try to delete the cookies.
5
Answers
-
Try another browser. Chrome doesn't work for me since July. I'm using Edge to log in.
0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups