Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Totally frustrated that I can't reset my password and can't get a human to help

abnb888 Member Posts: 1
About a week ago I signed up for a card through airbnb. When trying to log into payoneer it wouldn't let me, saying something like the username or password is wrong. I went to reset the password and it asked my email address phone and date of birth.

Naturally I know these things and put them in. It told me that my details weren't correct, although of course they were.

So I submitted a ticket to support, explaining the problem in detail, and 4 days later someone wrote to me suggesting that I reset my password! You can imagine my frustration, so I reiterated that I had already tried that (I tried it again too, just to be sure), and waited another 3 days for the latest reply, which, yep you guessed it, suggested I reset my password.

I can't get on live chat because that tells me to log in, and I can't log in.

I'm about ready to throw my computer in the garbage.

Can someone from Payoneer please help?

Thank you.

Best Answer


  • PeruvianPro
    PeruvianPro Member Posts: 65 ✭✭

    Try another browser. Chrome doesn't work for me since July. I'm using Edge to log in.