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Status: Processing failed from payoneer to my bank account

Kianlim
Member Posts: 1 ✭
Hi
I am located in Thailand and i should receive my second payment from payoneer today but i found the status is "processing failed", as my 1st payment is loaded and transferred. But, for the second payment i did receive yet and the status :processing failed.
I have try live chat with payoneer customer service but they can't help me much and just told me that they will transfer the case to financial department.
I even called my local bank and they can't help me with anything as they told me there a local company who's get the money from Payoneer and transfer to our bank account.
May i know why my status: processing failed?
Can anybody help me? and answer my questions?
Thank you
Regards
KB Lim
I am located in Thailand and i should receive my second payment from payoneer today but i found the status is "processing failed", as my 1st payment is loaded and transferred. But, for the second payment i did receive yet and the status :processing failed.
I have try live chat with payoneer customer service but they can't help me much and just told me that they will transfer the case to financial department.
I even called my local bank and they can't help me with anything as they told me there a local company who's get the money from Payoneer and transfer to our bank account.
May i know why my status: processing failed?
Can anybody help me? and answer my questions?
Thank you
Regards
KB Lim
0
Best Answer
-
In case your issue has been transferred to the relevant department, it means that your issue needs to be reviewed in order to be resolved. I recommend you to wait a few business days to have your payment reviewed and contact the Customer Support back if you didn't get an email.
5

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