Status: Processing failed from payoneer to my bank account

Kianlim

Hi

I am located in Thailand and i should receive my second payment from payoneer today but i found the status is "processing failed", as my 1st payment is loaded and transferred. But, for the second payment i did receive yet and the status :processing failed.

I have try live chat with payoneer customer service but they can't help me much and just told me that they will transfer the case to financial department.

I even called my local bank and they can't help me with anything as they told me there a local company who's get the money from Payoneer and transfer to our bank account.

May i know why my status: processing failed?

Can anybody help me? and answer my questions?

Thank you

Regards
KB Lim

[Deleted User]

In case your issue has been transferred to the relevant department, it means that your issue needs to be reviewed in order to be resolved. I recommend you to wait a few business days to have your payment reviewed and contact the Customer Support back if you didn't get an email.