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Card about to expire but never used it

luciacher
Member Posts: 1 ✭
Hi everyone, my card is about to expire this month. I haven't used it and it has been inactive for long time. I reactivated it now. I don't see the option to get a new card. Can I still receive money into my Payoneer account and later ask for a new card? Just want to make sure I can request a payment to a direct client and that the money will get into my account and not get lost somewhere on the web. Thanks!
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Answers
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Hi there,
When a card is about to expire, the option to self order a replacement card appears automatically if there is an available balance or recent transaction activity with the card.
If you are a returning user, receiving a payment will enable the self order function. Otherwise, you can contact support after you received a payment for assistance with manually ordering the card.Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
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