Card about to expire but never used it — Payoneer Community

Card about to expire but never used it

Hi everyone, my card is about to expire this month. I haven't used it and it has been inactive for long time. I reactivated it now. I don't see the option to get a new card. Can I still receive money into my Payoneer account and later ask for a new card? Just want to make sure I can request a payment to a direct client and that the money will get into my account and not get lost somewhere on the web. Thanks!

Answers

  • Adam_PayoneerAdam_Payoneer Administrator Posts: 964 ✭✭✭✭✭✭✭

    Hi there,

    When a card is about to expire, the option to self order a replacement card appears automatically if there is an available balance or recent transaction activity with the card.
    If you are a returning user, receiving a payment will enable the self order function. Otherwise, you can contact support after you received a payment for assistance with manually ordering the card.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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