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processing card load

china4luv Member Posts: 1
i received a payment from Fiverr to my Payoneer account and it did not load


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hi China,

    While Fiverr payments are loaded almost instantly, it is possible that the Payoneer requires to verify your account/identity before allowing free flow of payments from Fiverr. Check for any emails from Payoneer and contact them in order to have this sorted.

    Once done, you should expect to receive all Fiverr payments without any further delays.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.