Payoneer Exchange Rate

Payoneer provides http://www.xe.com/ to check exchange rate and same amount will be given to the customer actual rate was 64.22 but I received 62.81. Before withdrawal i was informed use http://www.xe.com/ to check exchange rate and get the same amount showing on website. Payoneer stop making fool people i get better exchange rate from Upwork then you.

Comments

  • Will_PayoneerWill_Payoneer Posts: 175Administrator ✭✭✭✭✭✭✭

    Hi there,

    We are sorry to hear about your frustration. For a list of fees applied, click to here to be directed to our fee page. Please note that we do not have control over any landing fees your local bank may have in place. If you still feel that something is not correct, please contact Payoneer Support by clicking here so we can further look into this matter for you.

  • rbbrbb Posts: 6Member
    I have to say, I'm equally upset about the exchange rate that Payoneer uses. I made a booking for a hotel in Russia at the hotel's own website and asked for the quote to be in GBP, since that's the currency of my Payoneer Mastercard. I was quoted GBP33.45 for RUB2804.40 - that's the rate quoted on xe.com. When the charge came through on my card, it was GBP41.68 That's a huuuuuuuge markup - 24.6%!!!! How is this possible??
  • Dan_PayoneerDan_Payoneer Posts: 1,185Administrator ✭✭✭✭✭✭✭

    Hi @rbb , check my reply on your original post please.

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