Refund of unknown fee

Fernan

I made a purchase on Amazon.com. Payoneer added a charge to the payment I did (something like a 1%).

I've returned the order from Amazon and will be getting a full refund soon. But I will making a new purchase as soon as I get my money back.

I guess Payoneer too will refund me with the money they charged me. Am I right?

By the way I don't even know what I'm being charged for (?). I thought make online purchases was free...

Any help will be appreciated.

[Deleted User]

When a transaction is made with an international card or even with a debit card a fee applies. The fee may either be the currency conversion if the transaction is made in a currency different than the card currency or the cross border fee if the country of the merchant is located is different from the country where you cards issuing bank is located.
You can find an overview of fees here: https://www.payoneer.com/fees/
For any additional question related to the transaction you made on your account i recommend you contact directly our customer support