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Wonder what's going on with my Payment?

AsmaShahid
AsmaShahid Member Posts: 16 ✭✭
edited September 2017 in Payoneer in Pakistan
Hi there. So i made a withdrawal request to my bank account for $190 on 22 Sep this Friday. But did not receive the "withdrawal request received" email confirmation which states the withdrawal details and amount in local currency. I waited many hours to receive this email... Usually when i make a withdrawal i receive such emails within 10-20 minutes. But after waiting for so long and not being updated. I contacted Payoneer live chat. And they told me they were running into some problems with their local payment processor and suffering from some technical issues and that i should wait 24-48 hours to receive my money and email confirmation... So i said okay and decided to wait. Then on Saturday i received an email from Payoneer saying that i will be receiving my money on 24 Sep 1:45 PM UTC but that time has passed already and still there's is no money or email confirmation for the withdrawal? May i know what's going on with my payment?

Best Answers

  • AsmaShahid
    AsmaShahid Member Posts: 16 ✭✭
    Answer ✓
    Update: I've received my money today! Thanks payoneer. All it took was a live chat session with your staff. Great support!

Answers

  • AsmaShahid
    AsmaShahid Member Posts: 16 ✭✭
    Anyone? Has this been happening to you as well?
  • rizwanazam100
    rizwanazam100 Member Posts: 13 ✭✭

    same happened with me. i requested a withdrawal on friday 22 sep 2017 and no confirmation email has been received yet.