Account funding

My brother who lived in Italy wants to add fund onto my Payoneer Account. How does he can do it?

Answers

  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,023 ✭✭✭✭✭✭✭

    Hi @ahsancapt,

    There are multiple ways of doing this, however I suspect that the payment your brother will load will be declined. The option to load funds to your Payoneer account from your personal card/bank account, receive cash gifts or donations are not supported by their services.

    Payoneer designed to assist you in receiving cross-border payments from companies and individual clients from all over the world. To learn more about the type of payments permitted by the service, check our Payoneer's FAQ page

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • ahsancaptahsancapt Member Posts: 5
    I have a client ID on Upwork. (A client doesn't receive any payment.) I want to pay my freelancers. That's why I need to recharge my Payoneer account. If Payoneer is designed to assist in only receiving payments from companies and individual clients, then how I pay to my employers?
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,023 ✭✭✭✭✭✭✭

    That may be so, but the way you are going about this is not the way, hence the payment declined.

    There are two ways you can go about this:

    A ) Your employees need to send you a payment request from their Payoneer account to your email. From the email you received, you will be able to pay them via credit card or from your Payoneer account.

    B ) If you are planning to receive payments from Upwork and disperse the funds to your employees, first check with Upwork if they support such disbursement as it may be more convenient to do this through their platform.
    If no option is available, once the funds are loaded to your Payoneer account, you can utilize the "Make a Payment" feature in your account in order to disperse the funds to your freelancers.

    To reiterate on the original question, you cannot load your personal funds from your bank to your Payoneer account in order to disperse. The funds paid to a freelancer must go directly to their account or dispersed from your Payoneer account once the payment has been received.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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