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I didn't received my Card

Mafoj
Mafoj Member Posts: 1 ✭
in Ask The Community
Hi,



I applied to payoneer card more than a month ago, in my account it is said that the estimated time to arrive is between 25 September to 05 October. And yesterday I received mail from payoneer about activation of my card. However I did not receive my card yet and I don't know where it is at current time. Is there a way to track it and see where the card is now?





regards

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    It seems that your card is late. The card is shipped via regular mail and therefore there is no tracking number that we can use to locate the card. However, you do have the possibility to order a new card from your online account.

    Check out our FAQ guide to see how you can order a replacement card from your Payoneer account at no cost. Let us know if you require additional assistance.

  • Emonkhan303
    Emonkhan303 Member Posts: 2 ✭
    i am a bit confused..is the rule to get mastercard changed?? in some post it's saying i need 30 usd payments in my account to get the card available ..some of these posts saying 100 usd payment to get the card available.. even i saw in some posts that after verifying my account within 2-3 business days my card will automatically be available and it will ship to me within 2-4 business week..

    So can anyone confirm me how will i be able to get a mastercard ??? thanks ,from- Bangladesh
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Since your card has already been issued once, it looks like this new change does not apply for your account.

  • ToXXuS
    ToXXuS Member Posts: 4 ✭
    edited October 2017
    my card didn't arrived in time, wait for a week, still nothing:( next ordered a replacement card still see message "Your application is currently being reviewed. You will receive an update within the next several business days."
    also in card list can see 2 same lines with prepaid card number XXXX-0000

    Customer ID 22651018
    B) >:)
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    In order to resolve this issue, you will need to contact our Support Center directly.

  • solomon401
    solomon401 Member Posts: 1 ✭
    I ordered a prepaid masterCard since over three months now and it never came, contacted customer care and all they could do was confirm my shipping address. Please how do I get to order a new one???
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    if your card did not arrive on time, you can order a new one from your online account. Check out our FAQ guide to see how you can order a replacement card at no cost. Let us know if you require additional assistance.

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