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How can I reactive my old card??

I have got my card in 2013 since then no transaction took place and
now i have found this deactivated. After changing my password few
month ago i found my
status is in 2nd step and my question is why?? It's been five years i'm
carrying my card and still got the validity till July, 2018. I just want to
re-activate my card please help me out on this occasion. I am really
confused and frustrated. I want a solution as soon as possible. I have
already submitted all the required documents when i applied.

Thank you


  • [Deleted User]
    [Deleted User] Posts: 1,147

    It sounds like this issue should directly be addressed to our Customer Support because we do need to verify the details of your account in order to provide you with an accurate solution.

    Also, it may happen that after an extended period of time, the card is automatically blocked by the system in order to ensure the security of your account.