payment under review

nav19

hi everyone !
i am new to payoneer
i sent an invoice to the customer and requested money he sent the money but its under review now i am just curious how long it will take to reflect money in my account ? i can not ship the item until i get the money and i have to ship the item within 6 days as well
i am being told it can take a longer as well so that if i will not ship the item within 6 days i will lose the customer :neutral:
please do answer my question and tell me the solution what can i do ?

[Deleted User]

The loading time can be up to 5 business days for a payment paid via credit card. However, most of the time, it is processed much faster. We recommande you to also pay attention to your inbox in case the payment team contacts you in order to ask for additional documents.

nav19

i just need to know i have balance in my account but not in my debit card will they transfer it to the card automatically ?

[Deleted User]

If you have a card attached to your balance, the funds should automatically transfer to your card.