my application was declined? why>? and how o fix it?

i was referred by freelancer.com 3 days ago to register in payoneer for a card
i registered for it
but after 2 days i got an email that the application is refused
there is no reason given
when i contacted the chat, they told me that the reason can not be said
i do not know what is the problem
i hope to know the issue and how to fix
thanks
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