Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Cancelling a pre authorized transaction

kirugi
Member Posts: 1 ✭
Hello, I recently mistakenly linked my Payoneer card to a website and it has preauthorized payments on my behalf. I wish to cancel this transaction and withdraw my card from the website. How can I cancel the pre-authorized transaction?
Thanks
Thanks
0
Answers
-
When a transaction is put on pre-authorization, it is generally released back to your balance 7-8 days after the transaction has been made, unless the merchant decides to charge the transaction.
We advise you to directly contact the support center in order to verify what can be done because as you mentioned in your message, you wish to "un-link" your card from the website and therefore it is better if you receive a personal assistance.
0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups