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Bank transfer from Fiverr via Payoneer

Dear All Fiverr Freelancers,

Kindly advice to sort out my issue. I have processed money transfer from Fiverr via Payoneer in my MCB bank account in Pakistan.

It’s been almost 24 Days but transaction not happened. I filled all account details correctly.
I inquire from Payoneer. They told money will be transferred normally within 3-5 working days.

They even send me transfer document with details. But after checking with MCB global remittances dept. they said there is no transaction happened.

Again I have sent my account statement and void check picture, so Payoneer can verify the account details. Again it’s 4 Days passed but no reply from their customer care Dept.

I want to know if anybody faces the same issue and if yes. How can I sort out?

Any other feedback or suggestions are most welcome.

Thanks to all.