Card Name vs Account Holder's Name in cj.com's account infromation

YinkudYinkud Member Posts: 3
Salam Alaikum,
I'll like to know if the name on my Payoneer card must tally with my account holder's name when updating my Payment information with cj.com.

Thanks.

Comments

  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭

    Good day @Yinkud

    While in some instances it is possible to enter a different name, this is something you should check first and foremost with the sender of the funds, in this case CJ.com, to see if it is permitted my their terms of service.

    As for Payoneer, we have a strict policy in regards to only being able to communicate with the account holder who's name is registered on the account. If you plan to withdraw the funds to someone else's account, remember that we will only be able to communicate with the person whose details are registered with us, even if the funds received are yours.

    As someone who plans to receive international payments from clients and marketplaces, it is always recommended that you utilize your own account information in order to avoid any complications or confusion that can affect your overall experience.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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