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Something wrong with ticket system

infinitlee
infinitlee Member Posts: 1 ✭
in Ask The Community
It has been 10 days and still no reply for the ticket. RN: 171118-009070
So Please change automatic e-mail for tickets. Cause you won't reply within 3 business days.

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hi @infinitlee,

    The ticket system works fine. Please note that if after 7 days the team doesn't receive a response from you, it will be solved automatically.

    If your issue is still ongoing, make sure to reply to the email once more so a Payoneer Customer Care representative can receive your inquiry and address it.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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