Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

where is gone my almost 50$...?

iquetier Member Posts: 2
Please help me, i receive money from (up-work) almost 116$ but my account showing 67.63 other money where is gone, i don't withdraw money from my account.
Please help me ...


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hi @iquetier,

    Did you order a card via expedited shipping or any other fees associated to the service?
    Money doesn't just disappear, and if your transaction history doesn't provide you with the information to why the funds were deducted, contact Payoneer Customer Care so they can review this together with you.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.