Payoneer card

czorduschczordusch Member Posts: 2
Hello guys, I'm new on payoneer, i've been told that you guys send a card to your users but i haven't received mine, i want to know if i'm gonna receive it and when. i'm from venezuela. Thanks

Comments

  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,023 ✭✭✭✭✭✭✭

    Hi @czordusch,

    Welcome to our forums. The option to order the card should appear once you select the relevant currency balance for which you wish to receive the card.

    If you do not see the option to order the card, you may be required to receive a payment in the relevant currency before the option to order the card is made available.

    Regardless if you need to receive a payment or not, the card will be issued and activated at no additional cost.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • czorduschczordusch Member Posts: 2
    What you mean is that I need to receive a payment to receive my card?
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,023 ✭✭✭✭✭✭✭
    edited December 2017

    @czordusch

    If you are a freelancer or seller and you require the card for immediate access to your payments, we can make sure a card will be sent to you.

    However before you have the option to order the card and/or pay contractors or dropshippers through Payoneer, you need to start receiving your online payments to your Payoneer account. After the first few payments, you will see these features become automatically enabled for you.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • gocka034gocka034 Member Posts: 1
    edited December 2017
    Hi guys...I am also new user of Payoneer...I got my mastercard USD, but it is useless, because I have a Skrill EUR account for almost 7 yrs...so, I did not verify my USD card, I will send at least 50EUROs first to gain an option for EUR mastercard.

    By recomendation of Payoneer support team member, I am going to do that by sending euros via bank located in Germany, PLS, be aware, I am from non SEPA country, and I hope that will be ok for me to send that way, right, although I am out of SEPA?

    Besade that, I would like an example of all fees I am gonna be charged for (I know that Skrill takes 5,50e), but I am not sure for the other fees, just from transfer from skrill to my Payoneer account and EUR mastercard, and how much those fees are in some example of 50 or 100 euros?

    When my EURO mastercard arrive, would I be charged annual maintenance immediately, from that first deposit?

    TNX in advance and best regards!
    G
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,023 ✭✭✭✭✭✭✭

    Hi @gocka034,

    All new Payoneer accounts should receive the US, EUR and UK payment service details by default, meaning you should be able to receive payments to your EUR details via the SEPA transfer method at any time.

    As with every transfer, you will need to communicate with the sender of the funds or the online platform you are using and see if they are able to proceed with the SEPA transfer method.

    As for the fees, there are no fees for receiving payments via the Euro payment service and there are no fees for ordering/activating the Payoneer MasterCard. You can find additional information on associated fees on the Payoneer website.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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