Help!!!!

Ganzorig

Hi guys ? I need a someone’s help. I ordered debit MasterCard by online 2 months ago from Mongolia. They said it takes 1 month to come here but it’s already passed 2 monts and I still haven’t received my card. So how can i check when is my card coming? Do i have to connect to them

Adam_Payoneer

Hi @Ganzorig,

If your card did not arrive within the estimated arrival date, you can self-order a new card from your account at no additional cost. You can find instructions on how to do this via Payoneer's FAQ Page.