I did not receive a payment

Shakuna
Shakuna Member Posts: 1
Hi
before the recent document verification I had a four payments in hold and when I sent my documents and got verified but I only receive three payments. a one payment is missing. Its been 13 days for now
I got a email saying This is confirmation that we've processed payment to you today on 5th of december 2017 but still doesn't get paid

Amount : USD127.50

please someone help as I have tried few times with support team and never received a respond
I'm really disappointed about this :(

Answers

  • [Deleted User]
    [Deleted User] Posts: 0
    edited December 2017

    Hi,
    All payments we have received from DesignCrowd we have loaded to your card. If you are missing any payments we recommend reaching out to them to see why they have not sent us the payment.