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How I order card?

rashidaz Member Posts: 1
I want to get Payoneer card but I can't do this. I have to click on "Order Card" but I can't see that location on my screen.
Please help me in this situation.


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    edited December 2017

    Hi @rashidaz,

    Apart from India who can only withdraw funds to their local banks, all other supported countries that apply through Payoneer have the option to apply for the Payoneer prepaid card in order to be able to gain immediate access to your online payments.

    Before being able to either withdraw the funds to their bank or order the re-loadable prepaid cards, you will need to begin receiving your online payments to your Payoneer account. Once your funds has sufficient balance, you will be able to access the funds in the method of your choosing.

    How do I order the USD prepaid card?

    From the drop-down menu at the top of the account login page select the card balance for the currency card you wish to receive and click on "Order Card". After entering your shipping address and confirming your account details, your card order will be processed and you will receive a confirmation email for the order.

    If the option does not immediately appear, please note that you will need to receive at least $30 in total payments before the option to order the card will appear.

    How do I order the Euro or GBP card?

    Before following the steps above, you need to be active in receiving payments before hand.
    Whether you are ordering the Euro or pound card, you need to receive at least 50 EUR or GBP to be able to order the card in the desired currency.

    Why do I need to receive payments first? Do I have to pay a fee for ordering the card?

    Receiving payments is only a requirement to show that you are a freelancer, seller or other form of service provider who plans to receive payments through Payoneer.

    Ordering or activating the cards we issue is done at no cost.

    I received the required payment amount but I still cannot order the card

    If you were paid by another Payoneer user or your payments came from an online ewallet, please know that these payments will not count towards the ability for ordering the card.

    Individual clients payments that go through the Billing Service or company payments that come through the Global Payment Service or directly from a partner Payoneer works with will be considered eligible payments for the card.

    Have additional questions? Go to our FAQ page to learn more. If you didn't find an answer to your question, don't be shy! Leave a comment below the thread with your question.


    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.