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Account Approval

It's been more than 20 days since i submitted my verification documents. Neither i got any response or there is any update. I can't load or payout money for that. Is that the way to treat the customer? I am new in payoneer and having the most horrible experience ever!! Is their any chance to get the account approval or i need to close down my account?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Comments

  • waelXcm
    waelXcm Member Posts: 2
    I have the same issue... that's insulting... they haven't even bother sending me an email requesting id card or passport picture... they just sent me an instant email saying that it will take 3 days for reviewing my application but after that... they just forgot about me... what a shame...