Moving funds from Euro Balance to card

System
System Administrator Posts: 60 ✭
in Ask The Community
This discussion was created from comments split from: How do I add funds to my Payoneer Debit Card.

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  • ericb
    ericb Member Posts: 1 ✭
    Hi ,
    If i login on payoneer i can see money on euro account but if i select card account there is 0
    Could you explain me how move money from payoneer Euro account towards card account please.
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hi @ericb,
    Funds drift automatically from the balance to the card every 12 hours as long as the currency and card balance are identical.
    Check to see what currency balance your card supports as I suspect you might have the USD card. If that is the case, you can order the Euro card from your account by viewing the Euro currency balance.

    Please note that you need to have 50 EUR in your balance in order for the card order option to appear.
    Even though there is a minimum balance requirement for the order, please know that there is no fee for ordering or activating the card.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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