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Unable to load funds to the card

System Administrator Posts: 60
This discussion was created from comments split from: Global Payment Service verification.


  • katlut43
    katlut43 Member Posts: 1
    my card is not working, guess thats why no money is loading on it, and i have done everyting im am suppose to do i just dont know whats going on with it...
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭


    If you are expecting to receive a payment from a company to your Payoneer account, I recommend you contact them to see when they plan to send the funds out. This is especially true for companies that have a direct payment method set up to your account.

    These companies usually have a fixed day of the week or month when send out the payments (similiar to payroll), or they allow you to manually withdraw the funds to Payoneer.

    I recommend you contact your payout company to see how payroll is handled so you know when to expect the funds to your Payoneer account.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.