Prepaid Card Fees

System
System Administrator Posts: 60 ✭
in Ask The Community
This discussion was created from comments split from: Cancel My Card.

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  • nourbalasa
    nourbalasa Member Posts: 1 ✭
    actually I needed to ask the same with little details:
    1- if i cancel the card, where can I find the money I receive to my account in USD if there is no option to choose the balance in USD , Only the EUR, GBP, GPY and prepaid card.
    2- the fees that you mention that is charged for the card, is it the annual fees of 29.95$ ? is it for the card or for the account? or you its charging 2 times yearly once for each?
    Thank you in advance
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hello @nourbalasa,

    1. It sounds like you applied for a Payoneer account during a time where we only offered the prepaid card accounts. I recommend you contact Payoneer Customer Care and see if they can add the balance account to your existing one.

    2. The $29.95 annual fee only applies for the prepaid card, meaning you can have a balance account without the card and not pay any maintenance fees to keep the balance active.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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