My Account Blocked.

feljanabrenicafeljanabrenica Member Posts: 3
Good eve,
I tried to withdraw my payment from Upwork to my bank through Payoneer. But, when I came to the final step to confirm the withdraw, I put wrong details to my Secret Answer, and i got blocked just for 1 Attempt, and I couldn’t log in again.

and I don't have a Driver License and Passport, I do have only a Company ID and UMID ID any of my ID they agree?

Please review my account and enable it.
My email is [email protected]

Comments

  • [Deleted User][Deleted User] Posts: 1,148
    edited December 2017

    We are sorry to hear that your account has been blocked, to resolve that issue, you need to directly contact our support team who will forward a request to the department that handles inquiries related to account access. They will then contact you in order to ask you for verification details and help you regaining access to your account.

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