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Account blocked

hasan2017 Member Posts: 1
my account on the block caused I forgot to enter the secret when I want to withdraw money on my payoneer account balance, it's been almost a month yet also no reply from payoneer, I already send my id on demand from payoneer, Please send me the solution, I thank you


  • [Deleted User]
    [Deleted User] Posts: 1,147

    Your request should have already been handled, please verify if you have received an email from the team that handles those inquiries, because if you did, it is important to reply with the information requested in order for them to be able to solve the problem.

  • alamhicoshi
    alamhicoshi Member Posts: 1
    I'm having the same problem, my account has been blocked, but the problem is that I did not tape my passworld wrong. Then, I received my payment but I can take it off, and I did not receive any email from payoneer.
  • mahmouditis
    mahmouditis Member Posts: 0
    My account blocked
    I did not use it for along time
    I sent msg to support but with no definite answer
  • Joan852
    Joan852 Member Posts: 4
    Hi, I forgot my password and everytime I request reset password email it does not get to my email account, how can I regain acces to my account? I already wrote to support and they don't reply my emails, please help.
  • mmeh
    mmeh Member Posts: 0
    edited January 2018
    Hello everyone, 1st time here.

    Got locked twice for trying to add banking details. Been prompted each time 1 or more incomplete please try again.

    Emailed Payoneer since last week and all I get were auto replies which never resolved anything.

    What do I do, which part was incomplete?

    Thank you in advance.
  • [Deleted User]
    [Deleted User] Posts: 1,147
    edited February 2018

    @mmeh @sohanzaman You can delete the cookies or change the browser. Also you can check out our blog to read about how you can reset your password