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Payoneer card has problem in loaded with future coming money from balance

Tomas2017
Tomas2017 Member Posts: 12 ✭✭
in Ask The Community
My payoneer card has problem in loading any future coming money from balance But the current amount on it i can withdraw it without problem ( That happen when my old card comprimised and money stolen but the bank charge back give me the money again when i activate the new card that problem happen but the old money loaded on it successfully ) the technical suppport report that for me but 2 days passed and i didn't recieve any email said that problem solved so what's the problem will i have to order new card or they can fix it ?

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Hi, the issue you are experiencing seems to specifically be related to your card, in order to resolve it we suggest you wait for the support to reply to you or contact them back in order to have this issue resolved as soon as possible.

  • Tomas2017
    Tomas2017 Member Posts: 12 ✭✭
    > @Cristale_Payoneer said:
    > Hi, the issue you are experiencing seems to specifically be related to your card, in order to resolve it we suggest you wait for the support to reply to you or contact them back in order to have this issue resolved as soon as possible.
    >

    The support center said that " they expedite a processor expert to solve that as they don't find any problems on card or account so what do you think what's the problem on that ?

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