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Atm was broken I didnt withdraw but money is pre auth

atilim
Member Posts: 2 ✭
Hello
Atm was broken I didnt withdraw but money is pre auth.
I sent support ticket I wait for 1 week but not reply.
Reference : 180108-008026
Atm was broken I didnt withdraw but money is pre auth.
I sent support ticket I wait for 1 week but not reply.
Reference : 180108-008026
0
Comments
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Hey atilim,
Don't worry if it's in Pre Auth. You'll get a refund soon once the transaction settles. It can take up to a month though.0 -
OH my god. month ?
What will he do if someone needs this money?0 -
Generally it depends of the type of transaction, but if the transaction was made at the ATM, the amount is usually released within month.
In order to receive the precise release date, you can also contact the support center
0

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