3 weeks and more for approval?

Hey Guys,

I applied for the Payoneer Card on Feb 4th, got a request for further documents on Feb 7th which I replied to the same day and also received the automatic confirmation that the documents have been received with the reference number LTK12129071098085X on that day.

Since then I have not heard from you guys and also have not received any answer (automatic or manual) to a service request I send on the 19th.

Are you guys really that busy and have that big of an order backlog or does it sometimes happen that applications get lost?

I'm kinda counting on you guys to help me receive my money and am not looking for alternatives right now. Should I start looking?

Hope you can help me soon ...

Regards,

Dennis

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    Hi Dennis,

     

    I do apologize for the delay. I checked your ticket, and you will be receiving a reply within the next 24-48 hours.

    Nissim
    Director of Community at Payoneer
  • Got approved today - thanks for looking into it.

    Now onto the USPS ...

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    Sent you an e-mail ;)

    Nissim
    Director of Community at Payoneer
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